Warranty & care

This Warranty against defects is provided by Revivify Australia Pty Ltd ACN 650 685 457 ("Revivify Australia", "us", "our", "we") in relation to our Revivify Australia Products only. We warrant that our Revivify Australia Products only will be free from defects in material and manufacture for the Warranty Period from the Date of Application as set out in the terms and conditions contained in this Warranty.

1. Revivify Australia Warranty Program

1.1 Definitions

1. Authorised Applicator means any person specifically authorised in writing by Revivify Australia from time to time as being suitably qualified, trained, certified and authorised to apply and install Revivify Australia Products to vehicles.
2. Claim means a claim, action, proceeding, damage, loss, expense, cost or liability, immediate, future or contingent and includes a claim for compensation.
3. Date of Application means the date of application of the Revivify Australia Product to the Vehicle by an Authorised Applicator.
4. Product means a Revivify Australia Product only.
5. Product Performance Failure means a failure of a Revivify Australia Product to:
   • Protect the Vehicle's factory paintwork from damage from bird droppings, bug splatter, tree sap or Ultraviolet radiation damage.
6. Product Care Instructions means the product care and maintenance instructions annexed to this Warranty in Annexure A.
7. Revivify Australia Product means:
   • Products within the Revivify Australia range identified as 'Self Healing Coatings'
8. Vehicle means the vehicle to which this Warranty applies.
9. Vehicle Owner ("you") means the registered owner of the Vehicle as at the Date of Application.
10. Warranty means this Warranty in respect of the Vehicle commencing on the Date of Application.
11. Warranty Registration means the registration of the warranty number by Revivify Australia and recorded details of the Vehicle in accordance with clause 1.5 of this Warranty.
12. Warranty Claim means a claim under this Warranty made in accordance with clause3.
13. Warranty Period means the period set out in clause 2, as applicable.

1.2 Conditions of Warranty

This Warranty will only apply if the following conditions are met:

1. The application of the Revivify Australia Product to the Vehicle must be completed by an Authorised Applicator;
2. Employees of businesses owned and/or operated by Authorised Applicators are not considered Authorised Applicators by virtue of employment conditions. Employees not specifically authorised in writing by Revivify Australia as being suitably qualified, trained, certified are not authorised to apply and install Revivify Australia Products to vehicles and retain warranty conditions.
3. A Warranty Claim must be in relation to a defect in the Revivify Australia Product and not the manner in which it has been installed or applied, even if it has been applied or installed by an Authorised Applicator;
4. Revivify Australia must be notified of any Warranty Claim relating to a Product Performance Failure within 30 days of occurrence of the Product Performance Failure;
5. The Vehicle Owner must complete the Warranty Registration within 30 days of the Date of Application as set out in clause 1.4;
6. The Vehicle must be continuously registered with the applicable roads authority within Australia during the Warranty Period;
7. You must maintain the Product and the Vehicle in accordance with the Product Care Instructions provided at Annexure A, including an annual inspection by an Authorised Applicator, and any other information supplied to you by Revivify Australia or an Authorised Applicator;
8. If the Product has or develops a defect, you must not make any attempt to repair the defect;
9. Only Authorised Applicators are authorised to perform repairs on any Revivify Australia Product;
10. The Warranty can only be redeemed by the Vehicle Owner and is non-transferable without Revivify Australia's prior written consent; and
11. No change to this Warranty is valid unless it is made in writing and signed by an authorised representative of Revivify Australia and the Vehicle Owner.

1.3 What is not covered by this Warranty

This Warranty excludes and does not apply to:

1. Any services provided by Revivify Australia or an Authorised Applicator in connection with the application of a Revivify Australia Product;
2. Any costs you incur in making a Warranty Claim under this Warranty;
3. Any vehicle that is older than 10 model years at the Date of Application;
4. Any vehicle which has had a paint protection product applied to it prior to or after the Date of Application that is not a Revivify Australia Product;
5. Vehicles used for commercial purposes at any time previous to, presently, or during the course of the Warranty Period;
6. Deterioration of factory-installed equipment or any other treated part of substandard specification;
7. Materials used by or workmanship conducted by the vehicle manufacturer, vehicle dealership or any third-party supplier or modifier;
8. Any works undertaken on the Vehicle by professional detailers that are not expressly authorised by Revivify Australia as an Authorised Applicator;
9. Any workmanship, individual techniques, procedures or processes implemented by Authorised Applicators that are not expressly authorised by Revivify Australia as an Authorised Applicator.
10. Factory paint or repaint imperfections such as, but not limited to, paint flaking, peeling, foreign contaminants, orange peel, or paint layer separation;
11. Swirl marks, marring, scratches, scuffs, scrapes, abrasions, stone chips to the painted surface, hard water spots, surface rust;
12. Pre-existing damage or deterioration to the Vehicle;
13. Any Claim for matters which are covered by the vehicle's manufacturers’ warranty (if applicable);
14. Damage caused by manual or automatic wash brushes, contaminated and/or abrasive cloths, sponges, or wash mitts, untreated areas due to accident damage and/or their subsequent repairs, and/or damage caused by impact with a foreign objects or otherwise (i.e. stone chips);
15. Any damage or deterioration to the vehicle caused by the Vehicle Owner or any other third party after the Date of Application; and
16. Any Vehicle paintwork which is non-clear-coated or has a matte finish.
17. Non-factory (aftermarket) paintwork, either whole vehicle or partial coverage.

1.4 other rights

In addition to any other rights that Revivify Australia has to do so under this Warranty, Revivify Australia reserves the right to void this Warranty or deny any Warranty Claim under this Warranty in respect of a Product Performance Failure if any of the following occurs:

1. The Vehicle Owner neglects to maintain the Product and the Vehicle in accordance with the Product Care Instructions and as otherwise contained in this Warranty;
2. There is damage to the Vehicle that:
   • Is caused by exposure of the Vehicle to harsh environments outside the specification for the Product, including but not limited to corrosives such as vapours or chemicals;
   • Is caused by abrasive compounds and polishes and/or third-party products;
   • Results from a collision, other vehicle accidents, vandalism, or abuse;
   • Is either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, secondary effects that may result from the foregoing, or any other force majeure;
   • Is caused by any alteration or modification to the Vehicle surfaces;
   • Is caused by manufacturer’s defects;
   • In the reasonable opinion of Revivify Australia occurred prior to the Date of Application;
3. There is a failure to repair and re-treat surfaces subject to any damage to the Vehicle as set out in clause 1.4.2 with the applicable Revivify Australia Product; and
4. There is a failure by the Vehicle Owner to adhere to any terms and conditions contained in this Warranty.

1.5 Warranty Registration Process

To register this Warranty, the Vehicle Owner must email the following information to revivifyaustralia@gmail.com:

1. The Vehicle Owner’s full name, email address and contact phone number;
2. The name of the Authorised Applicator that applied the Product to your vehicle;
3. The registration number, vehicle make and model, year that the vehicle was manufactured and odometer reading as at the Date of Application;
4. The name of the Revivify Australia Product(s) which were applied to the Vehicle; and
5. Whether any paint protection coatings, other than a Revivify Australia Product, had been applied to the Vehicle prior to the Date of Application.

2. Revivify Australia Products - Warranty Periods

1. Where the Revivify Australia Product known as "Graphene Pro" is applied in addition to the Revivify Australia Product known as “Self Heal Ultra Inorganic Base”, the Warranty is valid for:
   • At least six (6) years from the Date of Application for any vehicle Five (5) model years old or newer; or
   • Three (3) years from the Date of Application for any vehicle more than Five (5) model years to Ten (10) model years old.
2. Where the Revivify Australia Product known as "Self-Heal Ultra" is applied in addition to the Revivify Australia Product known as “Self Heal Ultra Inorganic Base”, the Warranty is valid for:
   • At least five (5) years from the Date of Application for any vehicle Five (5) model yearsold or newer; or
   • Two (2) years from the Date of Application for any vehicle more than Five (5) model years to Ten (10) model years old.
3. Where only the Revivify Australia Product known as "Graphene Pro" is applied, the Warranty is valid for:
   • At least 4 (4) years from the Date of Application for any vehicle Five (5) model years old or newer; or
   • Three (3) years from the Date of Application for any vehicle more than Five (5) model years to Ten (10) model years old.
4. Where only the Revivify Australia Product known as "Self-Heal Ultra" is applied, the Warranty is valid for:
   • Three (3) years from the Date of Application for any vehicle Five (5) model years old or newer; or
   • Two (2) years from the Date of Application for any vehicle more than Five (5)model years to Ten (10) model years old.
5. Where only the Revivify Australia Product known as “Self-Heal Lite” is applied, the Warranty is valid for:
   • Two (2) years from the Date of Application for any vehicle Five (5) model years old or newer; or
   • One (1) year from the Date of Application for any vehicle more than Five (5)model years to Ten (10) model years old.

3. Submitting a Warranty Claim

You must follow the below steps to submit a Warranty Claim in the event of a Product Performance Failure:

• You must notify Revivify Australia within 30 days of the occurrence of the Product Performance Failure via email to revivifyaustralia@gmail.com
• You must provide all information and evidence of the Product Performance Failure reasonably requested by Revivify Australia.
• Revivify Australia may arrange for an Authorised Applicator to inspect the Vehicle to determine whether the Warranty Claim is valid under the terms of this Warranty.
• Revivify Australia will review the Warranty Claim to determine whether the Warranty Claim has been denied or approved.

4. How will a valid Warranty Claim be honoured?

If a Warranty Claim is approved by Revivify Australia in accordance with this Warranty, provided that the Vehicle is in Australia, Revivify Australia will, at no cost to the Vehicle Owner, arrange for an Authorised Applicator to attend to reapplication, repair, and/or other necessary work required to remedy the defect in the Product, as determined by Revivify Australia in its reasonable discretion.

5. General

No Authorised Applicator has authority to vary the terms of this Warranty.

The benefits provided to you by this Warranty are in addition to other rights and remedies available to you under the law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.‍

This warranty is provided by:

Revivify Australia Pty Ltd.

ACN 650 685 457

‍revivifyaustralia@gmail.com

Annexure A - Product Care instructions

Annual Inspections

• Annual inspections are a required condition of this warranty. Annual Coating Inspections by an Authorised Applicator ensures the Revivfy coating product is maintained properly to maximise performance and longevity.
• Annual Coating Inspections are to be carried out by an Authorised Applicator within 30 days of the anniversary of the coating application or previous Annual Inspection.
• Vehicle owners are responsible for any costs associated with ensuring the vehicle is suitable for an Annual Coating Inspection.

Automated Car Washes

• Avoid car washes with brushes as they are overly abrasive and can damage the coating, voiding the warranty.
• Brush car washes may also contain dirt or debris from previous vehicles that can scratch your coating.
• Touchless car washes are acceptable, but avoid after-wash “coating” options like “spray-wax,” as they may harm the coating.

Washes

• Use a pH-neutral car shampoo and the “2 Buckets Wash Method” to prevent scratching the paint.
• Wash the vehicle semi-monthly to prevent contaminant buildup.
• Avoid washing in direct sunlight to prevent streaking and water spots. Wash from top to bottom, cleaning heavily contaminated areas last.
• Use a separate microfibre for wheels to avoid cross-contamination.

Drying

• Always dry the vehicle with high-quality microfiber towels, avoiding direct sunlight to minimize water spot etching.
• Never apply pressure when drying; let the towel absorb moisture. Wipe in a linear motion to avoid swirl marks.

Stain and Spot Removal

• Avoid aggressive or abrasive products to remove stains and spots, as they can damage the coating. Use gentle products and avoid excessive pressure.
• Clean off bug splatter, tree sap, bird droppings, and other contaminants quickly to minimize staining.

Leather and Fabric Care

• Clean leather and vinyl surfaces semi-monthly to prevent contaminant buildup.
• Use a pH-neutral cleaner for these surfaces.
• Vacuum fabrics and carpets often to prevent buildup.
• For spills on leather, vinyl, and fabric, wipe off quickly to prevent stains.